Contact Us and Care For Our Products


Purnama Outreach Pte Ltd,
A Social Enterprise

Behind The Scene: Learn more on what we do, who we are and how we can do more 

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Care Instructions

To preserve and enjoy Our Pokhara Collection product with the natural colors and keep them at their best, please follow our instructions for care and cleaning:

  • General: Spot clean with wet cloth (gentle soap and little water can be used)
    If Machine wash is necessary, on COLD, GENTLE and SHORT cycle, gentle soap, hang or air dry, do not soak (see below on the exclusion of natural coloring)

  • If you see slight discoloring, it is from natural dye process, there may at times the color requires one "gentle" cold water spot clean (see below on the exclusion of natural coloring)
  • If you find loose weave threads, do NOT pull them; you can either push the thread into the cloth or you can cut the threads with scissors

  • Note: we do not use natural colors for - Black, Red and Dark/Navy Blue, therefore avoid the first contact with rain or water (liquid), as the product or item in contact may be stained
  • A common feedback for woven products, customers use Scotchgard Fabric Protector on the fabric area of the bag to protect it from water or any other liquid or stains. We can not guarantee fully on this use yet, we have not tested the effectiveness with all of our natural colors. Please read more on the fabric protector  information before using it 

To maintain the durability and have fun with Our Upcycled Java Collection product, please see the instruction for the easy care:

  • Since this collection is from upcycled inner tubes of tires, they are durable, enjoy them in the swimming pool, fresh water, salt water (snorkeling, scuba diving tested) 
  • To clean the product when dirty, simply wipe it with a soft damp cloth
  • Ink marks, grease and oil stains may be removable

  

 

 Registration No 201418542M - Singapore